SP
SupplyPilot

Simple, Transparent Pricing

No hidden fees. No surprises. Just honest sourcing.

Starter

For first-time importers

5%of order value

Min. order value: $1,000

  • Factory search & matching
  • Price negotiation
  • Sample management
  • Basic QC (photo reports)
  • Shipping coordination
  • Email support
Most Popular

Pro

For scaling brands & repeat buyers

3-5%of order value (volume discounts)

Min. order value: $2,500

  • Everything in Starter
  • Dedicated sourcing agent
  • Full production follow-up
  • On-site QC inspection
  • Private label & packaging support
  • Amazon FBA prep & labeling
  • Priority WhatsApp support
  • Monthly sourcing reports

Shipping Rates

All prices include customs clearance assistance

MethodTransit TimeStarting Price
Sea Freight (FCL)25-35 daysFrom $1,500/container
Sea Freight (LCL)30-40 daysFrom $50/cbm
Air Freight5-8 daysFrom $4.5/kg
Express (DHL/FedEx)3-5 daysFrom $6/kg
Rail Freight (to EU)18-22 daysFrom $2,000/container

Free warehousing for the first 2 months. Actual rates depend on volume and destination.

Frequently Asked Questions

Are there any hidden fees?

No. Our service fee is a transparent percentage of the order value. We don't charge for factory searches, supplier matching, or initial consultations. Shipping, customs duties, and inspection fees are quoted separately and upfront.

What payment methods do you accept?

We accept bank transfer (T/T), PayPal, and Western Union. For orders over $10,000, we can arrange flexible payment terms (30% deposit + 70% before shipping).

What's your refund policy?

We offer a 100% refund guarantee. If we can't find a suitable supplier or the products don't meet the agreed specifications, you get a full refund of our service fee.

Do you charge for samples?

Our sourcing service for samples is free. You only pay for the sample cost (set by the factory) and shipping. Sample costs are often refundable against your first order.

Is there a minimum order quantity?

Our minimum project value is $1,000 for Starter and $2,500 for Pro. Actual MOQs depend on the factory and product — we negotiate on your behalf to get the lowest possible MOQ.

Start Sourcing Today

Get your first quote free — no commitment required.